|What Type of Information Do We Gather?|
|The information we learn from customers helps us personalize and continually improve your shopping experience at LUCINDAS OLD TOWN. You provide most of the information when you search for a product; make an order; or communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form, enter a shopping Community by providing employer, school, or other such information. As a result of those actions, you supply us with your name, address, phone number, credit card information, "ship-to" addresses, content of e-mails to us and financial information including driver's license numbers or other personally identifiable information.|
|Do We Share the Information That We Receive?|
|Information about our customers is an important part of our business, and we are not in the business of selling it to others.
Fulfillment: The information collected by LUCINDAS OLD TOWN is used for processing orders, order status notifications, statistics, website improvements, advertisement, and notifications of special promotions and discounts. We will disclose your Personally Identifiable Information to third parties to charge your credit card, fill your order, deliver your order, provide customer service, and provide you with credit. For example, we must release your credit card information to the card-issuing bank to confirm payment and release your address and telephone information to the delivery service to deliver products that you ordered.
Other Parties: We do not sell, trade, or rent your Personally Identifiable Information to others without your consent. We may provide Non-Personally Identifiable Information about our customers' sales, traffic patterns, and related site information to third parties, but these statistics do not include any Personally Identifiable Information. If customers do not pay us for products ordered, we may submit their account information to a third party collection agency.
|How Secure is Your Information?|
|In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to properly sign off properly when using a shared computer.|
|Cookies are alphanumeric identifiers to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits. You will need to set your browser to accept cookies if you wish to add items to a shopping cart. The "help" portion of the toolbar on most browsers will tell you how to allow your browser to accept cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Cookies allow you to take full advantage of some of LUCINDAS OLD TOWN.com's coolest features, and we recommend that you leave them turned on.|
|How Do I Update My Account Info?|
Simply click on "account infomation" in the log in screen.